Who we are

BW Automations is a trading company within Black & White Group, based at 11 Boyd Street, Newburn, Newcastle upon Tyne, NE15 8LU. We are the data controller for personal data collected through this website.

What we collect

When you submit our contact form we collect the name, email address, phone number (if provided), the service you're interested in, and the details of your enquiry.

Our hosting and analytics may also process limited technical data such as your IP address and browser type to keep the site secure and understand how it is used.

How we use it

We use the information you provide solely to respond to your enquiry, to provide the services you ask about, and to keep records of our correspondence. We do not sell your data, and we do not use it for unrelated marketing without your consent.

Lawful basis

We process enquiry data on the basis of your consent and our legitimate interest in responding to and managing business enquiries. Technical and security data is processed on the basis of our legitimate interest in operating a secure website.

Retention

We keep enquiry data only as long as needed to handle your request and meet our legal and accounting obligations, after which it is securely deleted.

Your rights

You have the right to access, correct or delete the personal data we hold about you, to object to or restrict its processing, and to lodge a complaint with the Information Commissioner's Office (ICO). To exercise any of these rights, contact us using the details below.

Contact

For any privacy question or request, email enquiries@blackandwhiteaccess.co.uk.